Shared Services

We help clients to set-up shared services for Finance and Accounting, HR and other Business Support Services using a blend of BPR, Organisation Design, Technology Assessment and Enterprise Internal Controls

By setting up a shared service, we save enormous costs and deliver a uniform and consistent service across your organization, in a multi-location and centralized/federated business support environment.

Our Shared Service model delivers:

• Substantial cost reduction
• Standardized and improved quality of service
• Intelligent resource management – people, process and technology

Our methodology adopts a four phase approach:

1.   Business Study

• High level business study / organization structure
• Analyse current operating model and evaluate options for shared services

2.   Concept Design

• Develop target operating model to meet the organizational objectives
• AS IS process study and analyze process risks
• Technology Assessment
• Identify Process and technology optimization areas
• Design Internal Controls
• Time and Resource calibration

3.   Define Target Operational Model

• Define Organization Structure (Positions, Roles, Responsibilities)
• TO Be process design (including Controls, Process Improvements, technology enablement)
• Define Key Performance Indicators, Segregation of Duty
• Implement Process Testing Templates

4.   Implementation

• Enable Resources (interviews, placements, training and implementation support)
• Enable technology (ERP, applications, workflow tools for true multi-org capability on a single instance)
• Project Planning for GO LIVE, Project Risk Management & Business Recovery Policy and Plan
• Post Implementation support

Be it Finance and Accounting, HR, Procurement or any other corporate support units, our professionals will partner with you to deliver a highly cost-effective and sustainable solution.